What health services are offered?
Magnet health services include:
Sexual health services
- HIV testing
- Sexually transmitted infection (syphilis, gonorrhea & chlamydia) testing & treatment
- Pre-exposure prophylaxis (PrEP)
- Post-exposure prophylaxis (PEP, on a limited basis)
- Anal fissure treatment
- Genital wart removal
- Sexual health education & counseling
Vaccines & other wellness services
- Hepatitis A & B vaccinations
- Hepatitis C testing & referral to treatment
- Flu shots (available during the fall/winter)
- TDAP (tetanus, diphtheria, whooping cough) vaccine
- Meningitis vaccine (limited availability)
When should I come in for a visit? Do I need an appointment in advance?
You can either make an online appointment or walk-in for a same-day appointment for sexual health services including testing for HIV and/or sexually transmitted infections (Visit our PrEP page if you are interested in a PrEP appointment.)
Magnet Express is a walk-in service for sexually transmitted infection testing. Magnet Express is an available option if you have been to Magnet for testing before and are returning for routine testing. With Magnet Express, your visit will be approximately 10-15 minutes so there’s only a limited time to talk about concerns or ask questions about your sexual health. If you currently have symptoms of an STD or if you’ve recently been exposed to an STD, please visit Magnet for a full sexual health visit. Please call us if you have any questions at 415.581.1600.
Full sexual health visit
|Length of visit (excluding wait time):
||10 – 15 minutes
||45 – 60 minutes
|Walk-in or appointment:
||Both walk-in and appointment
||HIV testing; chlamydia, syphilis & gonorrhea screening ONLY
||All sexual health, anal health and vaccine/wellness services listed above
|See a clinician?
|For folks who:
||Do not have symptoms and have not been exposed to a sexually transmitted infection
||May be experiencing symptoms, or may have been exposed to a sexually transmitted infection
|Sexually transmitted infection treatments offered?
||No, unless your test results come back positive and then we will call you back in for treatment
|Accepts new clients?
||No. Existing Magnet clients only
||Yes. For both new & existing clients
If you are eligible for a Magnet Express visit, simply stop by the clinic during these hours of operation:
Mondays and Saturdays from 10:30 am – 1:00 pm, and 2:30 pm – 4:00 pm
Fridays from 10:30 am – 1:00 pm, and 3:00 pm – 4:00 pm
Tuesdays, Wednesdays and Thursdays from 10:30 am – 1:00 pm, and 2:30 pm – 6:00 pm
Magnet Express is a walk-in only service. To avoid a wait, avoid early morning walk-in times. Walk-in Magnet Express appointments are subject to availability and cannot be guaranteed. Check in at the Magnet Express kiosk when you arrive.
Full sexual health visits
If you think you might have symptoms, want to talk to a clinician, are a new client, and/or have been exposed to a sexually transmitted infection, you will need a full sexual health visit. You can make an appointment or walk-in for a same-day appointment.
Make An Appointment
Make A New Client Appointment
*The appointment system will ask you how you will pay. Please select “Cash Pay”. We are unable to remove this question. There are no costs to access care though donations are appreciated.
Make An Existing Client Appointment
Existing Clients may make appointments by accessing their online patient portal or through the Healow App available here.
*If you have not activated your patient portal, please call the concierge at 415.581.1600 to have it turned on.
Services are first come, first served. Phone appointments are not taken. Due to high demand for our services, appointment slots can fill up quickly, so if you choose to walk in we recommend arriving early in the day before we open to schedule your appointment. All services are confidential and free, and donations are welcome. Learn more: What to expect when coming in for a HIV/STI test?
Walk-in appointments are available up until an hour before we close, from:
Mondays, Fridays and Saturdays from 10 am – 12:30 pm, and 2:30 pm – 5 pm
Tuesdays, Wednesdays and Thursdays from 10 am – 12:30 pm, and 2:30 pm – 7 pm
Check in at the Magnet Concierge desk on the second floor when you arrive.
Results and Treatment
Results are available 10 business days after your visit. Please do not come back for results before this waiting period. Results of rapid HIV tests are given the same day.
If any of your tests come back positive, we will contact you and ask you to come back for treatment.
Individuals with negative test results are not contacted.
HIV exposure within 72 hours: PEP
For people who have potentially been exposed to HIV in the previous 72 hours, we offer full Post-Exposure Prophylaxis (PEP) services with a full month of the medication provided for free. PEP should be considered if you were sexually assaulted, if you were stuck by a needle or if you shared injection drug use equipment with someone of an unknown HIV status, or if you had a condom break or you had condomless anal sex with a person of unknown HIV status or someone with a detectable HIV viral load. People with undetectable viral loads do not transmit HIV.
If you think you need PEP, call us at 415.581.1600 before coming to Magnet so that we can be sure that we can see you. If we are unable to see you, we can refer you to another clinic for PEP. PEP should be taken as soon as possible and within 72 hours after the potential HIV exposure. Every hour counts. Do not wait – call us right away.